226526

Springer, Dordrecht

2014

118 Pages

ISBN 978-3-319-06162-7

Computer Supported Cooperative Work

Disentangling participation

power and decision-making in participatory design

Tone Bratteteig, Ina Wagner

Providing a critical view on user participation in design, disentangling decision making and power in design, this book uses fieldwork material from two large participatory design projects: one experimental in the field of urban planning, the other a product development project within health care. Addressing power issues in participatory design is critical to providing a realistic view of the possibilities and limitations of participation. Design is decision-making: during a design process a huge number of decisions taken before the designersend up with a design result - an artefact or system. All decisions are a choice between possibilities and selecting one of them and making it concrete as a change in an artefact is a demonstration of the capacity to transform, which is a key aspect of power. Participatory designers are committed to empowering users and facilitating a design process where users are able to take part in all types of decisions. This volume explores the challenges for practitioners of participatory design arising from this commitment by asking what participation really means: who should participate and in which parts of a design process; what does it mean to share power with users; how are decisions to be made in a participatory way and what is it that users participate in? The book provides a conceptual framework for understanding these issues as well as a fresh look at participation.

Publication details

DOI: 10.1007/978-3-319-06163-4

Full citation:

Bratteteig, T. , Wagner, I. (2014). Disentangling participation: power and decision-making in participatory design, Springer, Dordrecht.

Table of Contents

Introduction

Bratteteig Tone; Wagner Ina

1-12

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Decision-making in design

Bratteteig Tone; Wagner Ina

13-22

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The cases

Bratteteig Tone; Wagner Ina

23-38

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Kinds of decisions

Bratteteig Tone; Wagner Ina

39-55

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Streams of decisions

Bratteteig Tone; Wagner Ina

57-65

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Power, influence, trust and loyalty

Bratteteig Tone; Wagner Ina

67-89

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Participation

Bratteteig Tone; Wagner Ina

91-109

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Conclusions

Bratteteig Tone; Wagner Ina

111-118

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