Repository | Book | Chapter
(2017) Design science in tourism, Dordrecht, Springer.
This chapter argues that experiences are dynamic and emotional in nature and should be conceptualized as a series of "micro-events' during the trip. Further, the advent of new sensor technology provides new tools for understanding the ways in which these experiences—events are perceived and the meanings created hold great promise in addressing a number of critical questions empowering the design of tourism places. We then describe traveler experiences through a series of case studies.
Publication details
DOI: 10.1007/978-3-319-42773-7_2
Full citation:
Kim, J. , Fesenmaier, D. R. (2017)., Tourism experience and tourism design, in D. R. Fesenmaier & Z. Xiang (eds.), Design science in tourism, Dordrecht, Springer, pp. 17-29.